Front Desk/Concierge First Impression Is What We Strive For
Our concierge and doormen services go far beyond those offered by more traditional concierge companies. Our reputation for going that extra mile, combined with our years of experience mean our clients can relax, knowing even the tiniest details are being taken care of.
We have worked hard to ensure that we have the very best concierge services. Every one of our highly trained employees receives comprehensive training in aiding and meeting all the needs of your staff and your residents alike.
Training involves all aspects of front desk duties, such as: properly greeting residents, tenants and their guests in a cheerful welcoming manner, assisting with all reasonable requests, high levels of customer service, becoming an integral part of the property, answering questions, serving as a general presence and visible deterrent to infractions; detecting suspicious activities reporting all incidents, accidents or medical emergencies to the building property manager.
In addition, our concierge team wear distinctive uniforms bearing our logo and name, varying from venue to venue but always looking highly presentable, clean and visible for people who may be looking for them. The next time you find yourself in need of the finest concierge services, contact Guardian. We are one of the top concierge companies for a reason.
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The Amazon Effect: How Will You Cope
Increased ecommerce has changed the way we do things from shopping for groceries to back-to-school items, it can all be completed with the push of a button, yell at Alexa or swipe of a finger on your mobile device. Then what happens?… Where are all these packages going? Whether you have a 100 multi-family units […]